Independent Contractor Agreement

1. Agreement and acceptance

This Agreement governs your application, verification, access to contractor features, acceptance of assignments, performance of Services, use of Customer information, eligibility for compensation, and continuing participation on Rloop.

This Agreement incorporates:

the Rloop Terms of Service;
the Privacy Policy;
the Payment and Cancellation Policy;
the Community Guidelines;
applicable assignment details;
safety, insurance, verification, and operating standards presented through the platform.

If assignment-specific terms conflict with this Agreement, the assignment-specific terms control only for that assignment.

2. Eligibility

To participate as a Contractor, you must:

be at least 18 years old;
have legal authority to enter this Agreement;
be legally authorized to perform the Services;
maintain accurate identity and business information;
maintain all required licenses, permits, registrations, insurance, vehicles, equipment, and tax documentation;
satisfy Rloop verification requirements;
remain capable of safely and professionally performing accepted assignments.

Approval is discretionary and does not guarantee continued access or any minimum amount of work.

3. Application and verification

You agree to provide complete, current, and truthful information during application and throughout your participation on Rloop.

Required information may include:

legal and business name;
address and contact information;
business-registration documents;
insurance certificates;
licenses and permits;
tax documentation;
equipment and vehicle information;
service areas and availability;
additional information reasonably necessary for verification.

You authorize Rloop to review submitted documents, verify information with issuing organizations or service providers, and request updated or additional documentation.

You must promptly notify Rloop if any submitted information becomes inaccurate, expires, is suspended, is cancelled, or is otherwise no longer valid.

Providing materially false, altered, misleading, or fraudulent documentation may result in immediate rejection, suspension, termination, withheld payouts where legally permitted, and referral to appropriate authorities.

4. Nature of the business relationship

The parties intend to establish an independent business relationship only where that relationship is lawful and supported by the parties’ actual practices.

Nothing in this Agreement is intended to create:

an employer-employee relationship;
a partnership;
a joint venture;
a franchise;
an agency relationship authorizing Contractor to bind the Company;
any fiduciary relationship.

Contractor has no authority to sign agreements, make guarantees, incur obligations, change platform policies, issue refunds, or make representations on behalf of Rosario Reyes Solutions LLC unless expressly authorized in writing.

Nothing in this Agreement waives rights or obligations that cannot lawfully be waived. Classification will be determined under applicable law based on the actual circumstances.

5. Contractor independence

Subject to accepted assignment requirements, Customer expectations, safety standards, and applicable law, Contractor is responsible for determining the lawful means and methods used to perform Services.

Contractor may:

choose whether to make themselves available;
decline offered assignments;
establish their own business operations;
provide services to other customers or businesses;
advertise their independent business;
determine which lawful tools, vehicles, and methods are appropriate for accepted Services.

Contractor is not guaranteed a particular schedule, territory, assignment volume, customer, revenue, profit, or duration of participation.

Rloop may establish platform eligibility, verification, safety, service-quality, Customer protection, documentation, and completion standards without guaranteeing that the legal relationship will be classified in any particular manner.

6. Assignment opportunities

Rloop may make assignments available based on location, availability, equipment, experience, credentials, service type, platform standing, Customer requirements, or other legitimate operational factors.

Unless otherwise expressly stated, Contractor may accept or decline an assignment before acceptance.

After accepting an assignment, Contractor agrees to:

review all available job details;
confirm that Contractor has the lawful ability, equipment, personnel, and capacity to perform the work;
arrive within the agreed service window;
promptly communicate material delays or issues;
follow applicable job-status procedures;
complete or properly cancel the assignment in accordance with applicable policies.

Repeated late cancellations, unexplained failures to appear, false status updates, or abandonment of accepted assignments may result in reduced access, suspension, or termination.

Contractor must not accept an assignment requiring work Contractor cannot legally or safely perform.

7. Performance of Services

Contractor must perform accepted Services:

safely;
professionally;
lawfully;
competently;
respectfully;
within the approved scope;
in accordance with Customer-authorized changes;
in compliance with disposal and transportation requirements.

Contractor must inspect the site and assignment conditions before beginning work and must stop or decline work when conditions are materially different, unlawful, or unsafe.

Contractor may not perform material additional work, add charges, remove additional property, or change the scope without authorization through the method required by Rloop.

Contractor must provide accurate completion, disposal, photographic, time, incident, and other records reasonably required for the assignment.

8. Vehicles, tools, and equipment

Unless expressly agreed otherwise, Contractor is responsible for providing and maintaining all vehicles, trailers, tools, equipment, protective gear, supplies, fuel, communication devices, and other resources needed to perform accepted assignments.

All equipment must be:

lawfully owned, leased, or authorized for use;
properly registered where required;
maintained in safe operating condition;
suitable for the assignment;
used within manufacturer and legal limits;
secured during transportation.

Contractor is responsible for vehicle weight, towing, load securement, parking, traffic, and transportation compliance.

Rloop may require proof or photographs of equipment and may limit assignment access based on verified equipment capacity.

9. Insurance requirements

Contractor must maintain insurance appropriate for Contractor’s business and accepted Services.

Required coverage may include:

commercial general liability insurance;
commercial automobile insurance;
workers’ compensation insurance where required;
employer’s liability insurance where required;
cargo, equipment, pollution, or other coverage appropriate to the Services;
any additional coverage communicated for particular assignment categories.

Contractor must ensure that insurance policies:

are issued by authorized or acceptable carriers;
remain active during participation;
cover the vehicles and activities involved;
meet any stated minimum limits;
are not materially misrepresented.

Contractor must immediately notify Rloop of any cancellation, lapse, material limitation, denial, suspension, or reduction in required coverage.

Acceptance of an insurance certificate does not mean Rloop guarantees the policy is sufficient for Contractor’s legal or business needs.

10. Licenses, permits, and legal compliance

Contractor is responsible for identifying and maintaining all legal authority required to operate Contractor’s business and perform Services.

This may include:

business licenses;
fictitious-business-name registrations;
vehicle and trailer registrations;
driver licensing;
hauling or waste-related permits;
disposal-facility authorization;
environmental compliance;
local operating permits;
any professional or trade-specific license required for expanded Services.

Platform approval does not substitute for any government license, permit, registration, or legal requirement.

11. Personnel, helpers, and subcontractors

Contractor may not provide account access to another person.

Contractor may use helpers or subcontractors only where permitted by applicable law, the assignment, insurance coverage, and Rloop policy.

Contractor is solely responsible for:

selecting and supervising permitted personnel;
verifying their qualifications;
confirming their legal work authorization;
paying their compensation;
handling payroll and tax obligations;
maintaining required insurance;
ensuring compliance with safety and labor laws;
their acts and omissions.

Rloop may require advance identification, verification, or approval of personnel who will access Customer property or information.

12. Safety requirements

Contractor is responsible for safely planning and performing accepted Services.

Contractor must:

use appropriate personal protective equipment;
use safe lifting and material-handling methods;
properly secure loads;
comply with vehicle and towing limits;
keep work areas reasonably controlled;
stop work when conditions are unsafe;
avoid handling undisclosed hazardous material;
comply with applicable occupational, traffic, environmental, and public-safety laws.

Contractor must not perform Services while impaired by alcohol, unlawful drugs, medication that makes operation unsafe, extreme fatigue, or another condition creating unreasonable risk.

Contractor may leave or decline any location involving violence, threats, weapons, uncontrolled animals, structural danger, hazardous contamination, or other serious risk and must promptly report the issue to Rloop.

13. Customer information and property

Contractor may use Customer information only as necessary to evaluate, coordinate, perform, document, or resolve an authorized Rloop assignment.

Contractor may not:

sell Customer information;
use it for unrelated marketing;
retain it longer than reasonably necessary;
disclose it to unauthorized persons;
photograph unrelated private areas;
publish Customer information or service images without authorization;
access areas or property outside the authorized scope.

Items designated for removal remain Customer property until removal is authorized and the applicable service process has begun.

Contractor must not remove cash, documents, jewelry, electronics, collectibles, or other potentially valuable property unless clearly identified and authorized as part of the job.

14. Compensation and payouts

The compensation offered for an assignment will be displayed or otherwise communicated before acceptance whenever reasonably practicable.

Contractor understands that compensation shown in the Contractor portal represents the amount offered or payable to Contractor and may not represent the total amount charged to the Customer.

Contractor is eligible for payment only after:

accepting and properly performing the assignment;
completing required job-status steps;
submitting accurate completion records;
resolving material documentation issues;
satisfying any applicable Customer-payment or transaction conditions disclosed for the assignment;
complying with this Agreement.

Rloop may make lawful adjustments for:

duplicate or erroneous payments;
unauthorized charges;
fraudulent completion records;
documented Customer refunds attributable to Contractor’s material breach;
damage, loss, or expense for which Contractor is legally responsible;
other adjustments expressly authorized by law or agreement.

Rloop will not withhold earned compensation in a manner prohibited by applicable law.

Payout timing, methods, minimums, processing periods, and dispute procedures may be described in the Payment and Cancellation Policy or Contractor dashboard.

15. Taxes and financial records

Where Contractor is lawfully treated as self-employed, Contractor is responsible for determining and paying applicable federal, state, and local taxes arising from Contractor’s business and compensation.

Contractor must provide accurate taxpayer information and any required tax forms.

Rloop may:

request a completed Form W-9;
report compensation to tax authorities;
issue applicable tax forms;
make withholding required by law;
request corrected taxpayer information.

Contractor should maintain independent financial, tax, expense, mileage, disposal, and business records.

Rloop does not provide personal tax, accounting, or legal advice.

16. Business expenses

Unless assignment details expressly state otherwise, Contractor is responsible for Contractor’s own operating expenses, including:

fuel;
vehicle costs;
maintenance;
tools and equipment;
insurance;
licenses and permits;
mobile service;
labor or helper costs;
parking and tolls;
taxes and general business expenses.

Disposal charges or other assignment-specific costs will be handled according to the compensation and expense terms shown for the applicable assignment.

17. Platform-originated transactions

Contractor may not redirect, conceal, or convert an active Rloop assignment into an unauthorized off-platform transaction to avoid platform processes, records, fees, payment protections, or Customer-support procedures.

Contractor may not request or accept direct payment for an Rloop assignment unless Rloop has expressly authorized that payment method.

This section is limited to platform-originated assignments and does not prohibit Contractor from operating an independent business, advertising generally, or serving customers acquired independently of Rloop.

Nothing in this Agreement creates a post-termination noncompetition restriction or prevents lawful work for other businesses or customers.

18. Professional conduct

Contractor must treat Customers, property owners, tenants, neighbors, platform personnel, other Contractors, and the public professionally and respectfully.

Contractor may not engage in:

harassment;
threats or violence;
unlawful discrimination;
theft or intentional property damage;
fraud;
false job-status reporting;
illegal dumping;
unauthorized solicitation;
retaliation against a Customer or user;
conduct likely to create serious safety, reputational, legal, or platform risk.

Contractor must comply with the Rloop Community Guidelines and any assignment-specific conduct standards.

19. Incidents, damage, and claims

Contractor must promptly report:

injuries;
vehicle accidents;
property damage;
theft allegations;
hazardous-material discoveries;
threats or law-enforcement involvement;
disputes involving removed property;
any event reasonably likely to result in a complaint, insurance claim, chargeback, or legal claim.

Contractor must preserve relevant photographs, video, receipts, disposal records, communications, witness information, and other evidence.

Contractor must reasonably cooperate with Customer support, insurance, investigation, and legal processes without making unauthorized admissions on behalf of Rloop.

20. Confidentiality

Contractor may receive nonpublic information about Rloop, Customers, pricing, operations, assignments, software, security, business plans, disputes, or other users.

Contractor must:

use confidential information only for authorized platform purposes;
protect it using reasonable safeguards;
limit access to authorized persons;
promptly report suspected loss or unauthorized access;
return or securely delete it when no longer needed, subject to lawful recordkeeping.

Confidential information does not include information lawfully made public without breach, independently developed without use of confidential information, or lawfully obtained from another unrestricted source.

21. Intellectual property and branding

Rosario Reyes Solutions LLC owns the Rloop platform, software, workflows, databases, documentation, designs, names, logos, branding, and related intellectual property.

Contractor receives a limited, revocable, nonexclusive, nontransferable right to use authorized Rloop features solely for participation on the platform.

Contractor may not:

copy or reverse engineer the platform;
scrape platform data;
create unauthorized derivative works;
use Rloop branding in an unauthorized business name or advertisement;
represent that Contractor owns or controls Rloop;
register confusingly similar domains, trademarks, or social accounts.

Any authorized use of Rloop branding ends when authorization or platform participation ends.

22. Records, verification, and cooperation

Contractor must maintain records reasonably necessary to demonstrate compliance with this Agreement and applicable assignments.

Rloop may request reasonable records concerning:

active insurance;
licenses and registrations;
disposal receipts;
job completion;
Customer authorization;
incident details;
payout or tax verification.

Record requests will be limited to legitimate platform, transaction, safety, legal, insurance, or compliance purposes.

23. Suspension and restricted access

Rloop may temporarily restrict access while investigating:

expired or invalid credentials;
safety incidents;
fraud or identity concerns;
serious Customer complaints;
unauthorized payment activity;
illegal dumping;
misuse of Customer information;
material violations of this Agreement.

Rloop may request documentation, explanations, or corrective action before restoring access.

Immediate suspension may occur when reasonably necessary to protect safety, users, property, information, legal compliance, or platform integrity.

24. Term and termination

This Agreement begins when Contractor accepts it and remains effective until terminated.

Contractor may terminate participation by notifying Rloop and completing or properly cancelling outstanding assignments.

Rloop may terminate participation based on:

material breach;
loss of required credentials;
fraud or misrepresentation;
repeated performance failures;
serious safety or conduct concerns;
unlawful activity;
platform or business changes;
any other lawful reason consistent with applicable agreements.

Termination does not eliminate accrued payment obligations, lawful adjustments, disputes, confidentiality duties, recordkeeping obligations, or liability for prior conduct.

No termination provision authorizes retaliation or termination prohibited by applicable law.

25. Indemnification

To the fullest extent permitted by law, Contractor agrees to defend, indemnify, and hold harmless Rosario Reyes Solutions LLC and its members, managers, officers, personnel, affiliates, agents, licensors, and service providers from claims, damages, liabilities, penalties, losses, costs, and reasonable legal fees arising from or related to:

Contractor’s breach of this Agreement;
Contractor’s performance or failure to perform Services;
Contractor’s negligence, misconduct, fraud, or unlawful activity;
bodily injury, death, property damage, theft, or environmental harm caused by Contractor;
Contractor’s personnel;
Contractor’s failure to pay taxes, wages, insurance, expenses, or legal obligations;
unauthorized use or disclosure of information;
violation of another person’s rights.

This section does not require Contractor to indemnify the Company for liability that applicable law places solely on the Company and prohibits the Company from transferring.

26. Limitation of liability

To the fullest extent permitted by law, Rosario Reyes Solutions LLC will not be liable for indirect, incidental, special, exemplary, punitive, or consequential damages arising from Contractor’s use of Rloop or participation in assignments.

Rloop does not guarantee:

any minimum assignments;
any minimum income or profit;
continuous platform availability;
Customer conduct or payment;
the accuracy of every Customer description;
any particular business outcome.

To the fullest extent permitted by law, the Company’s aggregate liability arising from this Agreement will not exceed the greater of:

the amount paid to Contractor for the specific assignment giving rise to the claim; or
one hundred United States dollars.

These limitations do not apply where limitation is prohibited by law.

27. Disputes and governing law

The parties should first attempt in good faith to resolve disputes informally.

A dispute notice should identify:

the parties involved;
the relevant assignment or transaction;
the facts supporting the dispute;
supporting records;
the requested resolution.

The parties should allow at least 30 days to discuss a resolution unless emergency relief is necessary or applicable law provides otherwise.

This Agreement is governed by California law, except where federal law or another mandatory law applies.

This Agreement does not presently require mandatory arbitration or waive rights that cannot lawfully be waived.

28. General provisions

Entire agreement

This Agreement and incorporated policies constitute the agreement concerning Contractor’s participation, except where a separate signed agreement expressly controls.

Changes

Rloop may update this Agreement prospectively. Material changes may require renewed acceptance.

Severability

If any provision is invalid or unenforceable, it will be enforced to the maximum lawful extent and the remaining provisions will continue.

No waiver

Failure to enforce a provision is not a waiver of future enforcement.

Assignment

Contractor may not transfer this Agreement or an account without written authorization. Rloop may assign this Agreement in connection with a merger, financing, restructuring, sale, or transfer of the platform or business.

Electronic acceptance

Electronic acceptance, checkbox acceptance, account-based acceptance, or another valid electronic method has the same effect as a physical signature to the extent permitted by law.

Survival

Payment, tax, confidentiality, intellectual property, records, indemnification, liability, dispute, and other provisions intended by their nature to survive will remain effective after termination.