Customer Terms

These Customer Terms are an agreement between Rosario Reyes Solutions LLC, operator of Rloop, and each organization using the Rloop software platform. By creating an account, subscribing, or using the platform, you agree to these Terms.

1. Eligibility

You must be at least 18 years old and have authority to act on behalf of your organization.

2. Purpose of the Platform

Rloop licenses software that helps organizations manage contractor relationships, publish work opportunities, track projects, communicate, and manage workflows.

3. Software License

Subject to an active subscription, Rloop grants you a limited, non-exclusive, non-transferable license to use the platform for your internal business operations.

4. Independent Relationships

Organizations and contractors are independent businesses. Rloop is not an employer, staffing agency, labor broker, or party to agreements between organizations and contractors.

5. No Payment Processing

Rloop only charges subscription fees for access to its software. Rloop does not collect, hold, escrow, process, or distribute payments between organizations and contractors.

6. Organization Responsibilities

• Select and manage contractors.
• Negotiate pricing and project terms.
• Comply with applicable laws.
• Maintain accurate account information.

7. Acceptable Use

You may not misuse the platform, violate applicable law, interfere with security, upload malicious software, or infringe the rights of others.

8. Subscription & Billing

Access requires an active subscription. Subscription fees, renewals, cancellations, and billing are governed by the Subscription & Billing Policy.

9. Intellectual Property

Rloop retains all rights to the software, source code, branding, interfaces, workflows, documentation, and related intellectual property. You retain ownership of content you upload.

10. Privacy

Your use of the platform is also governed by the Rloop Privacy Policy.

11. Disclaimer

The platform is provided "as is" and "as available." Rloop does not guarantee uninterrupted availability, contractor performance, project outcomes, or business results.

12. Limitation of Liability

To the maximum extent permitted by law, Rloop's total liability arising from your use of the platform will not exceed the subscription fees you paid during the twelve months preceding the claim.

13. Indemnification

You agree to indemnify and hold harmless Rosario Reyes Solutions LLC from claims arising from your misuse of the platform or violation of these Terms.

14. Suspension & Termination

Rloop may suspend or terminate accounts for non-payment, fraud, illegal activity, or violations of these Terms.

15. Governing Law

These Terms are governed by the laws of the State of California.

16. Changes

Rloop may update these Terms from time to time. Continued use of the platform after changes become effective constitutes acceptance of the revised Terms.

17. Contact

Rosario Reyes Solutions LLC
Operator of Rloop
California, United States